Sr. Analyst Deliver Excellence/Surgical Robotics-OTTAVA

Johnson & Johnson · Santa Clara, CA

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Medical DeviceFull-time$109k–$154kCompany career page

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Role summary

Johnson & Johnson's Robotics and Digital division seeks a Senior Analyst for surgical robotics delivery operations in Santa Clara. The role focuses on supply chain execution, project support, and customer experience optimization for capital equipment distribution and installation activities.

What they're looking for

Strong analytical capabilities with foundational supply chain knowledge
Experience in warehouse, distribution, transportation, and logistics operations
Demonstrated project management and cross-functional collaboration skills
Customer-facing experience and ability to drive service excellence
Medical device or capital equipment distribution experience preferred
Problem-solving mindset with attention to detail and priority management

What you'll be doing

Support strategic project execution across manufacturing and delivery functions
Develop and implement operational standards and protocols for commercial launch activities
Coordinate installation and de-installation of capital equipment with service and commercial teams
Track project status, risks, deliverables, and expenses; report metrics and KPIs
Analyze distribution network capacity and collect customer feedback to identify improvement opportunities

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