Site Specialist II
ICON · Kuala Lumpur, Malaysia
Clinical OperationsFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Site Specialist II will independently manage site support operations and documentation for clinical trials, serving as a key operational contact between ICON and research sites. The role involves coordinating document reviews, maintaining trial status records, supporting site meetings, and mentoring junior staff while ensuring compliance and efficiency.
What they're looking for
- Bachelor's degree in life sciences, healthcare, business, or equivalent clinical research experience
- Prior site support, clinical administration, or related CRO/pharma/healthcare experience
- Understanding of clinical trial processes, GCP guidelines, and site documentation requirements
- Strong organizational and problem-solving abilities for managing multiple sites and priorities
- Excellent communication and interpersonal skills with service-focused approach
- Ability to work independently and collaborate across functional teams
What you'll be doing
- Coordinate site document collection, review, and maintenance ensuring accuracy and regulatory compliance
- Serve as operational liaison addressing site staff questions on documentation, systems, and processes
- Track and update site status, metrics, and key trial milestones in management systems
- Support logistics and planning for site meetings, investigator meetings, and monitoring visits
- Mentor Site Specialist I colleagues and contribute to process improvement initiatives
Privacy & handoff
This role links to ICON's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.