Service Contract Customer Support Specialist
Danaher · Fin0208, India +1 more
Field & Technical ServiceFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Beckman Coulter Life Sciences seeks a Service Contract Customer Support Specialist to manage end-to-end service contract administration, including activation, maintenance, corrections, and invoice resolution. The role supports Service Inside Sales and commercial stakeholders in accurate contract execution and timely revenue recognition.
What they're looking for
- Bachelor's degree in Business, Operations, Finance, or related discipline
- Minimum 3+ years service contract administration, customer support, or contract operations experience
- Working knowledge of ERP systems such as Oracle for service contracts and billing
- Experience with service contract corrections, credit processing, and rebilling activities
- Proficiency managing invoice disputes and revenue recognition processes
What you'll be doing
- Manage service contract corrections including credit and rebilling activities with accuracy and compliance
- Investigate, resolve, and close disputed service contract invoices per service and finance guidelines
- Support Service Inside Sales team by responding to inquiries and providing contract-related information
- Own activation, maintenance, extension, and termination of service contracts and warranty commitments
Privacy & handoff
This role links to Danaher's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.