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Senior Product Analyst Sales CXM

Johnson & Johnson · Remote

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CommercialRemoteFull-time$94k–$152kCompany career page

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Role summary

Johnson & Johnson seeks a Senior Product Analyst Sales CXM to lead product strategy and backlog management for a CRM platform transformation. This remote role partners with sales stakeholders and agile teams to translate business requirements into high-quality deliverables that drive sales productivity and operational efficiency.

What they're looking for

  • Bachelor's degree in business administration, management, engineering, economics, or related field
  • 5+ years in sales, marketing, commercial operations, or sales force effectiveness roles
  • Experience leading change management and business transformation initiatives
  • Deep commercial background with understanding of sales productivity and customer needs
  • Strong facilitation, leadership, and stakeholder influence capabilities
  • Data-driven mindset with ability to measure adoption and operational improvements
  • Excellent written and verbal communication skills

What you'll be doing

  • Own and prioritize the product backlog for Sales CXM capabilities aligned with strategy
  • Translate business needs into epics, features, user stories, and testable acceptance criteria
  • Serve as primary product owner for agile squads, conducting sprint planning and backlog refinement
  • Define success metrics and track sales efficiency, user adoption, and business outcomes
  • Partner with change management and training teams to support rollout and continuous improvement

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