Senior Manager, Omnichannel Strategy

Bristol Myers Squibb · Guaynabo

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OtherFull-time$115k–$139kCompany career page

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What they're looking for

Strategic experience developing and implementing omnichannel customer engagement approaches
Demonstrated ability to manage cross-functional teams and drive organizational alignment
Proficiency in digital content strategy and channel optimization
Experience with or knowledge of artificial intelligence applications in business
Strong analytical skills for resource allocation and portfolio value assessment

What you'll be doing

Develop comprehensive omnichannel strategy enabling effective multi-channel customer engagement
Identify appropriate channels and digital content aligned with business objectives
Collaborate with cross-functional teams to ensure strategic content deployment
Lead AI adoption initiatives across the organization to improve efficiency and customer experience
Continuously evaluate and optimize resource allocation to maximize portfolio value

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