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Sales Operations Customer Liaison

Azenta · Plainfield, IN

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CommercialFull-time$50k–$62kCompany career page

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Role summary

Azenta seeks a Sales Operations Customer Liaison in Plainfield, Indiana to serve as the primary contact for non-operational client requests and manage communication between customers and internal teams. The role involves coordinating post-win activities, processing client change requests, and identifying process improvements.

What they're looking for

  • Bachelor's Degree
  • 3+ years finance, billing, or sales operations experience
  • Customer support experience required
  • Salesforce or similar CRM platform experience preferred
  • Strong analytical and organizational skills
  • Excellent written and verbal communication abilities
  • Attention to detail and accuracy

What you'll be doing

  • Facilitate communication between clients and internal Azenta departments
  • Process and support non-operational client change requests and purchase order updates
  • Manage post-win activities outside project management and sales functions
  • Route client inquiries to appropriate departments and resolve internal coordination issues
  • Evaluate existing processes and recommend improvements for internal and external service

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