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Research & Development Field Account Manager Strategic Accounts

Sartorius · Home Office United States Of America

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Role summary

Sartorius seeks a field-based R&D account manager to build relationships with strategic customer sites, track molecule pipelines, identify early-stage technology opportunities, and drive validation trials from discovery through clinical phases. The role converts validated technologies into commercial opportunities while maintaining on-site presence at customer labs.

What they're looking for

  • Bachelor's degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
  • 3+ years in customer-facing biopharma roles with R&D exposure
  • Ability to operate credibly in scientific environments and translate R&D needs into validation pathways
  • Strong stakeholder management across customer networks and internal teams
  • High proficiency with CRM systems and structured documentation practices
  • Willingness to travel more than 50% for external customer engagement

What you'll be doing

  • Build and maintain relationships with R&D site stakeholders to increase visibility into molecule programs and discovery decisions
  • Map and track molecule pipeline status, site footprint, and decision points from discovery through R&D phases
  • Identify technology seeding opportunities and align internal technical experts for validation support
  • Drive validation of technologies through process trials and scale-up/scale-down activities with customers
  • Manage and monitor new process landscape within accounts and flag changes to relevant stakeholders

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