Regional Manager, Clinical Excellence (Midwest)

Outset Medical · Remote Location

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Role summary

Regional Manager overseeing clinical excellence managers across the Midwest territory for a dialysis medical device company. Leads account management, customer success, and cross-functional collaboration to drive patient care standards and customer satisfaction.

What they're looking for

Leadership experience managing clinical or customer-facing teams
Healthcare or medical device industry background
Strong account management and customer relationship skills
Ability to travel frequently throughout assigned Midwest region
Based within Midwest region with access to major airport

What you'll be doing

Lead and oversee clinical excellence managers in the assigned region
Partner with customers to ensure high standards of patient care and satisfaction
Develop and implement processes to drive customer satisfaction and loyalty
Participate in sales processes and account management initiatives
Collaborate with other departments to support strategic objectives

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