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PSC Manager - Tulsa, OK

Natera · Tulsa, OK

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Role summary

Natera seeks a phlebotomist to manage operations at its Tulsa, Oklahoma patient service center. The role involves performing blood draws, overseeing the phlebotomy program, managing staff and vendors, and ensuring compliance with regulatory and quality standards.

What they're looking for

  • Minimum 5 years of phlebotomy experience
  • 5+ years of high-level customer care experience
  • Current phlebotomy license (if required by state)
  • Knowledge of HIPAA, privacy, and security compliance
  • Ability to lift up to 50 pounds regularly

What you'll be doing

  • Perform venipunctures and finger sticks; verify patient identification and test orders
  • Manage specimen tracking, labeling, and quality control procedures
  • Oversee phlebotomists and patient service center operations; handle scheduling and staff training
  • Monitor blood draw distribution, customer feedback, and resolve escalations
  • Manage equipment, vendors, and inventory; report compliance and quality issues

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