Medical Information Specialist with Greek

Thermo Fisher Scientific · Sofia, Bulgaria

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Medical AffairsFull timeCompany career page

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Role summary

Medical information specialist position in Sofia supporting pharmaceutical and biotech clients. Role involves handling medical inquiries, documenting adverse events, and providing product information to healthcare professionals and patients through a contact center environment.

What they're looking for

Bachelor's degree in medicine, pharmacy, dentistry, or life sciences
Fluent in Greek (verbal and written)
Strong English communication skills
Proficiency with computer systems and software applications
Excellent organizational and time management abilities
Customer service orientation with compassion and empathy

What you'll be doing

Receive and document medical information inquiries through multiple communication channels
Triage and respond to medical inquiries using client-approved resources
Identify, report, and follow up on adverse events and product complaints per regulatory guidelines
Maintain knowledge of project and corporate policies; attend team and client meetings
Perform peer quality reviews and ad-hoc activities as assigned

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What RoleLantern checked

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Date posted5 days ago

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