Lead Program Administration - Asset Management Services
Thermo Fisher Scientific · Lagunilla, Costa Rica
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
Lead Program Administration role within Asset Management Services at a shared service center, overseeing database operations, data quality, and customer support enablement. Responsible for program adjustments, data validation, database consistency, and system administration in a multicultural environment.
What they're looking for
- 4+ years experience in data processing or equivalent environment
- Bachelor's degree, Vocational Training, or equivalent in Data, Business, or Science
- Fluent English (written and verbal); German or French advantageous
- Advanced proficiency in Microsoft Office (Excel, Teams, Outlook, PowerPoint)
- Experience with IBM Maximo, database, or CRM software
- SAP or ERP software experience preferred
- Strong analytical skills, attention to detail, and operational excellence mindset
What you'll be doing
- Perform adds, deletes, and changes to programs within agreed service level agreements
- Administer entitlements, program statuses, and customer accounts within asset management database
- Review and validate data for consistency, addressing errors to meet quality metrics
- Lead process improvement initiatives and identify technical or procedural gaps
- Support system testing, user access administration, and training of new team members
Privacy & handoff
This role links to Thermo Fisher Scientific's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.