Lead Accounts Receivable Representative

Thermo Fisher Scientific · Pittsburgh, PA

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Corporate & BusinessFull timeCompany career page

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Role summary

Thermo Fisher Scientific seeks a Lead Accounts Receivable Representative to manage a portfolio of 200-400 customer accounts totaling $20M+, resolving billing issues and driving cash collection. The role requires on-site work in Pittsburgh and involves cross-departmental collaboration to prevent payment delays and delinquency.

What they're looking for

High school diploma or GED minimum; bachelor's degree in business preferred
5+ years collections, business, or finance experience with B2B background
Proficiency in MS Office (Word, Excel, Outlook), Oracle, and Cognos
Excellent written and verbal communication skills for phone and email
Analytical skills to reconcile customer trade accounts and identify billing discrepancies
Strong integrity, team orientation, and ability to work with minimal supervision

What you'll be doing

Manage 200-400 customer accounts, serving as primary contact for invoice and payment issue resolution
Communicate with customers and internal teams to identify and solve billing problems and delinquency risks
Monitor customer behavior for signs of increased default risk and escalate delinquency issues
Develop action plans using process improvement techniques and drive accountability for completion
Mentor team members and support onboarding of new staff; travel up to 20% as needed

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