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I2C DS - Sr Supervisor, Collections & Disputes

Johnson & Johnson · Distrito Capital, Colombia

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Corporate & BusinessFull-timeCompany career page

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Role summary

Johnson & Johnson seeks a Senior Supervisor for Collections & Disputes to lead the Invoice-to-Cash function across assigned businesses and markets. The role manages a collections team, drives process improvement, ensures cash flow objectives, and provides strategic direction aligned with enterprise standards.

What they're looking for

  • Bachelor's degree in accounting, finance, or related business discipline
  • More than 6 years of relevant collections, accounts receivable, or finance experience
  • End-to-end Invoice-to-Cash process expertise with deep collections and dispute management knowledge
  • Strong customer engagement and negotiation skills for internal and external stakeholders
  • CPA, CMA, MBA, or other financial certification preferred
  • Healthcare or pharmaceutical industry experience preferred

What you'll be doing

  • Lead and develop a collections team to meet performance targets including Days Sales Outstanding and Past Due reduction
  • Build collaborative relationships with business partners and ensure effective engagement supporting business objectives
  • Identify and execute process improvement initiatives for efficient, scalable, cost-effective operations
  • Manage resource allocation, capacity planning, and long-term resourcing needs across the function
  • Support month-end and quarter-end close activities related to receivables and bad debt reserves

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Date posted1 day ago
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