Hematology Customer Service Advisor
Bio-Techne · Minneapolis, MN
CommercialFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Bio-Techne seeks a Hematology Customer Service Advisor in Minneapolis to manage customer inquiries, process orders, and coordinate with internal teams. The role requires reliable attendance, strong organizational skills, and proficiency with ERP systems and Microsoft Office.
What they're looking for
- High school diploma or GED equivalent
- Previous customer service experience in related or technical industry
- Strong organizational skills and attention to detail
- Excellent communication and problem-solving abilities
- Proficiency with Microsoft Office Suite
- Ability to work independently and collaboratively
- Hematology or healthcare industry familiarity preferred
What you'll be doing
- Process new and replacement customer orders accurately using ERP systems
- Respond promptly to customer inquiries and provide production schedule updates
- Initiate complaints and coordinate with technical support within 24 hours
- Proofread and validate orders processed by teammates
- Support inter-departmental collaboration and complete assigned administrative tasks
Compensation$18.40 - $25.30 per hour
Privacy & handoff
This role links to Bio-Techne's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.