Field Service Technician (Neptune) - Rochester, NY

Stryker · Rochester, NY +1 more

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Field & Technical ServiceFull-timeCompany career page

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Role summary

Field-based technical service role supporting Neptune equipment across Rochester and Buffalo territories. Responsibilities include traveling to healthcare facilities for equipment troubleshooting, maintenance, installation, and preventive service while maintaining customer relationships and accurate documentation.

What they're looking for

High school diploma or GED
Valid driver's license with frequent travel capability within territory
Proficiency with Microsoft Office applications
Ability to meet healthcare facility credentialing and compliance requirements
Capacity to perform physical demands including standing, walking, and lifting up to 75 pounds
3+ years technical service, equipment repair, or maintenance experience (preferred)
Biomedical equipment maintenance or field service experience (preferred)

What you'll be doing

Travel to hospitals and healthcare facilities to complete service requests, installations, and preventive maintenance
Troubleshoot, diagnose, and repair equipment issues to restore functionality and minimize downtime
Install, maintain, and inspect medical equipment per service guidelines and quality standards
Document service activities, repairs, parts usage, and results in company systems
Develop and maintain relationships with customers, sales teams, and internal stakeholders

Compensation$28.01 - $38.75 USD hourly

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Date posted2 days ago

Last source check1 day ago

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