Field Service Engineer II- Fairfax, VA

Abbott · Fairfax, VA

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Field & Technical ServiceFull-timeCompany career page

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Role summary

Field Service Engineer II supporting Abbott's diagnostics division in the Fairfax, VA territory. Responsible for installing, maintaining, and troubleshooting diagnostic instruments while managing customer relationships and ensuring regulatory compliance in a field-based remote role with 50% travel.

What they're looking for

Bachelor's degree or equivalent relevant professional experience
2-5 years experience in engineering or laboratory technology
Ability to travel 40-50% within assigned territory
Strong troubleshooting and problem-solving skills with laboratory instrumentation
Proficiency with computer applications and remote computing tools
Effective communication and independent work capability
Valid driver's license required

What you'll be doing

Install, maintain, and repair diagnostic instruments to ensure optimal performance and quality standards
Diagnose and resolve technical problems, document solutions, and close service calls within defined timelines
Manage customer issues from initial contact through resolution or appropriate escalation
Plan and prioritize service visits, maintain inventory, and support on-call rotation and after-hours coverage
Collaborate with cross-functional teams, mentor field service representatives, and meet business KPIs

Compensation$26.50–$53.00/hour

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Date posted1 day ago

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