Field Service Engineer
Abbott · Doncaster, Australia
The apply link worked recently (not employer-confirmed).
Role summary
Abbott seeks a Field Service Engineer in Doncaster to provide technical support for diagnostic instruments, including installation, maintenance, troubleshooting, and repair. The role requires interfacing with customers and distributors across a defined territory, coordinating service requests, and delivering training to internal and external teams. A BSc in Engineering (preferably Mechanical, Electrical, or Biomedical) with minimum two years relevant experience in clinical diagnostics is required.
What they're looking for
- Bachelor's degree in Engineering, Mechanical, Electrical, or Biomedical Engineering
- Minimum two years professional experience in clinical diagnostics environment
- Knowledge of IVD and biologics regulations and standards
- Basic IT and networking knowledge
- Ability to troubleshoot and repair electromechanical instrument systems
- Proficiency with laboratory equipment including multimeters and data acquisition tools
- Software troubleshooting capability for PC-based programs
What you'll be doing
- Provide onsite technical support to customers and distributors for installations, repairs, and maintenance
- Coordinate service requests and prioritize interventions to ensure customer satisfaction
- Build and maintain relationships with customers and distributors for product utilization success
- Troubleshoot instrument system problems remotely and onsite through diagnostics and log analysis
- Conduct technical training for internal and distributor service teams
Privacy & handoff
This role links to Abbott's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.