Field Applications & Service Specialist – Norway

Thermo Fisher Scientific · Remote

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Field & Technical ServiceRemoteFull timeCompany career page

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Role summary

Field Applications & Service Specialist position supporting diagnostic laboratory customers in Norway using Phadia immunodiagnostics systems. Role combines on-site customer training and support with remote troubleshooting, initially focused on applications with potential to develop service responsibilities including maintenance and repairs.

What they're looking for

Fluent Norwegian with professional technical communication ability
Working proficiency in English for Nordic and international team collaboration
Ability to explain scientific and technical information clearly
Valid driving license and willingness to travel regularly throughout Norway
Ability to work independently in customer-facing field environment

What you'll be doing

Train laboratory customers on Phadia instrumentation, assays, software, and workflows
Provide on-site and remote application support and troubleshooting for customer issues
Help customers optimize laboratory workflows and implement effective processes
Participate in customer meetings, user groups, and technical presentations
Maintain training, complaint, and service records in CRM systems and support preventive maintenance activities

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Date posted6 days ago

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