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Engagement Analyst

AstraZeneca · Bangalore, India

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Role summary

AstraZeneca seeks an Engagement Analyst to process and coordinate compliant contracts for healthcare provider and patient advisory engagements. The role involves intake management, contracting, compliance verification, payment coordination, and stakeholder communication within the Global Business Services Finance team, based in Bangalore.

What they're looking for

  • Bachelor's degree
  • 1–5 years relevant operational or contract coordination experience
  • Proficiency with Salesforce CRM, Microsoft 365, and document repositories
  • Experience managing regulated workflows with meticulous attention to detail
  • Excellent written and verbal English communication skills
  • High ethical standards and discretion handling confidential information
  • Biopharma, healthcare, compliance, or legal industry background preferred

What you'll be doing

  • Review incoming requests, triage to appropriate reviewers, and maintain queue management and aging targets
  • Guide stakeholders through approvals, apply policy standards consistently, and obtain executed contracts before program start
  • Perform due diligence screening, collect and store documentation, and capture transparency data per SOPs
  • Partner with Payments team to resolve exceptions and coordinate payment initiation
  • Identify compliance risks, document decision rationale, and escalate issues; contribute to process improvements

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