Director, Patient Support Strategy Lead, US Oncology, Marketing
Merck · North Wales (upper Gwynedd), PA +1 more
CommercialRemoteFull-time$191k–$300kCompany career page
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Role summary
Merck seeks a Director to lead patient support strategy for Intismeran Autogene, an oncology mRNA-based personalized therapy. The role involves developing comprehensive patient experience strategies, building teams, and coordinating across functional areas to optimize the complex treatment journey.
What they're looking for
- Bachelor's degree; MBA or equivalent preferred
- Minimum 8 years pharmaceutical, biotech, or healthcare commercial experience
- Demonstrated success designing and implementing patient support programs and navigation models
- Experience building and leading high-performing teams in matrixed organizations
- Strong analytical skills with ability to leverage data and performance metrics
- Exceptional stakeholder management and executive communication abilities
- Experience with advanced therapy commercialization (cell, gene, or personalized therapies preferred)
What you'll be doing
- Define and lead end-to-end patient experience strategy for individualized therapy journey
- Establish patient support program vision, strategy, and operating model addressing patient barriers
- Develop patient navigator strategy and field reimbursement manager framework and engagement approach
- Identify patient journey barriers and implement solutions improving treatment initiation and adherence
- Build measurement frameworks and performance metrics to evaluate program effectiveness and drive improvements
Key requirements
- Therapeutic area
- Oncology
Privacy & handoff
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