Director, Patient Services – Specialty Care Products
Pfizer · New York City, NY +1 more
Medical AffairsFull-time$177k–$294kCompany career page
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Role summary
Pfizer seeks a Director of Patient Services for Specialty Care Products to develop and execute patient support strategies across the entire patient journey. The role manages program design, affordability solutions, hub operations, and vendor partnerships while monitoring healthcare trends and ensuring alignment with business objectives.
What they're looking for
- Bachelor's degree with 8+ years biopharma patient services experience, or Master's with 7+ years, or PhD with 5+ years
- Strong strategic planning and financial acumen
- Cross-functional leadership and stakeholder management expertise
- Excellent written and verbal communication abilities
- Experience with patient services vendors and prior authorization partners
- Knowledge of patient access and adherence programs in specialty care
- Analytical thinking and ability to influence peers and coach colleagues
What you'll be doing
- Develop and operationalize patient support programs and services using industry best practices
- Lead copay and affordability strategy in partnership with the Affordability Center of Excellence
- Set strategic direction for hub services, vendor selection, and performance monitoring
- Monitor external healthcare landscape, competitor programs, and payer trends for insights
- Partner across departments to integrate patient services strategies into brand planning and business reviews
Privacy & handoff
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