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Director of Commercial Operations – Immunology – East Region

Merck · Remote +13 more

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ResearchRemoteFull-time$232k–$365kCompany career page

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What they're looking for

  • Bachelor's degree and 10+ years pharmaceutical sales, marketing, or managed care experience
  • Minimum 3 years people management and 3 years customer relationship building experience
  • U.S. East region resident with ability to travel up to 50% including overnight trips
  • Demonstrated expertise in regional strategic planning, omnichannel strategies, and cross-functional collaboration
  • Strong knowledge of healthcare dynamics including providers, IDNs, specialty pharmacies, and reimbursement
  • Track record building high-performing teams with strategic agility and business acumen
  • Valid driver's license

What you'll be doing

  • Lead, recruit, develop, and retain high-performing regional sales team to execute customer engagement strategies
  • Own customer portfolio and overall customer experience, ensuring accurate communications across team touchpoints
  • Build relationships with senior leaders and industry thought leaders to support strategic engagement
  • Align account plans with payer and managed-care considerations to optimize access and reimbursement
  • Deliver regional business results, meet P&L targets, and identify opportunities to grow business

Key requirements

Therapeutic area
Immunology

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