Director, Business Unit Engagement

Merck · North Wales (upper Gwynedd), PA

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CommercialFull-time$191k–$300kCompany career page

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Role summary

Director role serving as strategic liaison between Business Units and Commercial Excellence & Innovation at Merck. Coordinates cross-functional planning, oversees capability adoption, and ensures alignment of commercial objectives across brand teams and operations functions.

What they're looking for

BA/BS degree required; MBA or advanced degree preferred
7+ years biopharma commercial, marketing, field, or commercial operations experience
Proven ability to lead without direct authority, earning credibility through strategic judgment
Experience socializing new capabilities and processes into brand teams
Deep understanding of pharmaceutical go-to-market models, HCP engagement, and payer dynamics
Ability to prepare executive-level readouts distilling complex cross-functional dynamics
Comfort navigating competing priorities and brokering alignment across stakeholders

What you'll be doing

Chair recurring cross-functional planning sessions and Brand-CEI marketplaces to align priorities and OKRs
Track major milestones and key results across Commercial Excellence & Innovation functions
Connect brand team needs to appropriate capability owners, ensuring clean handoffs
Assess capability utilization and identify underused or misaligned resources across assigned brands
Partner with Strategy, Transformation & Change to plan capability rollouts and prepare teams for adoption

Privacy & handoff

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