Customer Support Specialist II | Sun - Thurs 1:30PM - 10:00PM
Abbott · Remote
Field & Technical ServiceRemoteFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Abbott seeks a Customer Support Specialist II to handle inbound and outbound communications for healthcare providers and internal teams in a remote, part-time role. The position involves resolving customer inquiries, managing service issues, and supporting sales initiatives while maintaining quality standards.
What they're looking for
- High school diploma or GED
- Three or more years of customer service experience
- Three or more years in sales or customer service environment
- Strong verbal, written, and problem-solving skills
- Ability to work independently and maintain schedule adherence
- 18 years or older with U.S. work authorization
What you'll be doing
- Manage inbound and outbound customer contacts via phone, voicemail, and email
- Investigate and resolve customer questions, service issues, and complaints
- Maintain knowledge of sales policies, organizational structure, and territory assignments
- Deliver professional service while meeting attendance, training, and compliance requirements
Compensation$17.00 – $34.00/hour
Privacy & handoff
This role links to Abbott's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.