Customer Rep., Telesales GHH -- NYC Metro Area
Merck · North Wales (upper Gwynedd), PA +4 more
CommercialFull-time$72k–$113kCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Merck seeks a Pharmacy Vaccine Account Representative to support vaccine customers including pharmacies and medical offices in the NYC metro area. This hybrid role involves remote and in-person engagement with healthcare providers, focusing on clinical information, customer needs assessment, and vaccine program support.
What they're looking for
- Bachelor's degree with 0–3 years sales experience, or high school diploma with 4+ years relevant work experience
- Professional sales, marketing, military, or healthcare/scientific background
- Proficiency in account management and customer relationship building
- Knowledge of vaccine portfolio, competitive landscape, and immunization protocols
- Ability to work hybrid schedule with 60% remote and 40% travel
- Residence in NYC metropolitan area (NYC, Long Island, Northern New Jersey, Southern Connecticut, West Chester County)
What you'll be doing
- Conduct account management and business reviews with pharmacy and medical office customers to optimize vaccine purchases and inventory
- Build and maintain customer relationships through collaborative business planning and contract optimization
- Support vaccine program development, customer segmentation, and execution of sales and marketing plans
- Provide clinical information, competitive analysis, and value proposition for company vaccines to healthcare providers
- Manage customer supply issues, product transitions, and back-order communications
Privacy & handoff
This role links to Merck's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.