Associate Director, US Oncology Marketing, Therapy Process Strategy & Integration

Merck · North Wales (upper Gwynedd), PA +1 more

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CommercialRemoteFull-time$157k–$247kCompany career page

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Role summary

Merck seeks an Associate Director to lead commercial operations and process strategy for a novel mRNA-based neoantigen therapy launching in the U.S. oncology market. This role designs and optimizes the end-to-end treatment journey, coordinating across internal functions and external partners to ensure seamless therapy delivery.

What they're looking for

Bachelor's degree; MBA preferred
5+ years in pharmaceutical, biotechnology, or healthcare commercial operations
Expertise designing and optimizing complex cross-functional operating models
Experience developing process architectures, governance frameworks, and escalation pathways
Proven ability to lead cross-functional initiatives and influence external partners
Strong process improvement and problem-solving capabilities
Exceptional communication and stakeholder management skills in matrixed environments

What you'll be doing

Design, govern, and continuously improve the end-to-end treatment journey process architecture and documentation
Serve as commercial business owner translating business needs into scalable process and system requirements
Drive process integration across treatment sites, labs, sequencing providers, manufacturing, and alliance stakeholders
Establish operational governance, escalation pathways, and issue resolution processes across the ecosystem
Lead continuous improvement initiatives to identify bottlenecks, conduct root-cause analysis, and enhance efficiency

Key requirements

Therapeutic area: Oncology

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