Area Service Engineer

Danaher · West Bengal, India +1 more

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Field & Technical ServiceFull-timeCompany career page

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Role summary

Beckman Coulter Diagnostics seeks an Area Service Engineer to provide technical support and maintenance for diagnostic instruments in the Hyderabad region. The role involves installing equipment, conducting preventive maintenance, troubleshooting customer issues, and maintaining strong client relationships while working remotely.

What they're looking for

Bachelor's degree in Engineering (B.E./B.Tech.)
5–8 years of experience in IVD industry technical customer service
Advanced technical competency in at least one IVD product line
Strong troubleshooting and problem-solving skills
Ability to drive corrective and preventive actions based on feedback
CRM software proficiency for call handling and closure (preferred)

What you'll be doing

Install and maintain diagnostic instruments; provide operator training during installation
Plan and execute preventive maintenance and modifications on schedule
Diagnose and resolve technical issues to minimize customer downtime
Manage spare parts inventory across product range
Build and maintain excellent relationships with assigned customer accounts

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Date posted10 days ago

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