AMS Customer Service Representative – Service Support Coordinators with German knowledge
Thermo Fisher Scientific · Budapest, Hungary
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
Thermo Fisher Scientific seeks a customer service representative to support service delivery management and coordinate work orders for internal teams and third-party providers in Budapest. The role involves administrative duties, technical query resolution via email and phone, and database maintenance in a multicultural environment.
What they're looking for
- 0-2+ years customer service or data processing experience
- Fluent English written and verbal communication skills
- German language knowledge preferred
- Proficient in Microsoft Office, particularly Outlook and Excel
- Strong attention to detail and accuracy
- Ability to prioritize, multitask, and problem-solve under deadlines
- Vocational training or bachelor's degree preferred
What you'll be doing
- Manage work order administration and creation in Maximo system
- Dispatch services internally and to third-party service providers
- Act as primary contact for technical queries and issues via email and phone
- Schedule and monitor third-party services and warranty issues
- Maintain database quality and identify process improvements
Privacy & handoff
This role links to Thermo Fisher Scientific's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.