Vaccines Customer Representative - Detroit, MI
Merck · North Wales (upper Gwynedd), PA +1 more
CommercialFull-time$106k–$167kCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Merck seeks a Vaccine Customer Representative for the Detroit territory to support healthcare providers with clinical vaccine information, reimbursement guidance, and operational resources. The role involves building customer relationships, conducting business reviews, and implementing strategies to improve immunization rates across assigned accounts.
What they're looking for
- Bachelor's degree with 3+ years sales experience, or high school diploma with 6+ years equivalent professional experience
- Demonstrated ability to build trust and convey technical concepts clearly to diverse healthcare audiences
- Strong skills in customer segmentation, market analysis, and territory planning
- Ability to understand account interdependencies and develop collaborative business strategies
- High tenacity and resilience in achieving measurable results despite setbacks
- Knowledge of vaccine portfolio and CDC immunization schedules preferred
What you'll be doing
- Conduct balanced product presentations with healthcare providers aligned to customer needs and clinical guidelines
- Serve as primary contact for assigned customers including physicians, nurses, pharmacists, and office managers
- Provide management updates on customer needs, marketplace dynamics, and progress toward quality goals
- Conduct quarterly business reviews to educate customers on maximizing vaccine contract performance
- Develop and execute territory business plans focused on improving immunization rates
Key requirements
- Therapeutic area
- Infectious Disease
Privacy & handoff
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