Technical Support Associate (US Support)
Abbott · Taguig City, Philippines
RoleLantern re-checked this role's application link recently and it was active — the employer has not confirmed it directly.
Role summary
Abbott seeks a Technical Support Associate to provide first-line support for point-of-care diagnostic products across infectious diseases, toxicology, and cardiometabolic areas. The role involves managing customer inquiries via phone and email, troubleshooting product issues, documenting complaints per regulatory standards, and identifying process improvements. Candidates need a diploma or degree in a relevant science or healthcare discipline, at least one year in a clinical or customer support environment, and strong technical writing and communication skills.
Privacy & handoff
This role links to Abbott's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.