Technical Support & Escalation CIT (d/f/m)
Danaher · Barcelona, Spain +4 more
The apply link worked recently (not employer-confirmed).
Role summary
Beckman Coulter Diagnostics seeks a Clinical IT Technical Support Specialist to deliver advanced technical support across European healthcare environments. The role involves resolving complex clinical system issues, managing escalations, conducting root cause analysis, and mentoring regional support teams. Requires a degree in biomedical engineering or related field, 3+ years of clinical IT or hospital systems experience, and fluency in English.
What they're looking for
- Degree in Biomedical Engineering, Computer Science, Information Technology, or related field
- 3+ years clinical IT support, hospital systems integration, or medical device connectivity experience
- Strong networking, data security, and healthcare IT environments knowledge
- Advanced problem-solving and analytical skills with customer-oriented approach
- Fluent English; additional European languages advantageous
What you'll be doing
- Serve as primary escalation contact for high-level clinical IT issues across Europe
- Provide on-site expert support for complex clinical systems and hospital IT infrastructure issues
- Analyze, diagnose, and resolve recurring technical challenges with cross-team communication
- Drive process improvements and root cause analysis for critical incidents
- Deliver technical training and mentoring to regional support teams
Privacy & handoff
This role links to Danaher's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.