Technical Service Specialist/Engineer - Midlands

Abbott · Birmingham, UK +3 more

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Field & Technical ServiceRemoteFull-timeCompany career page

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Role summary

Abbott seeks a Technical Service Specialist to support diagnostic instrument customers across the Midlands. The role involves installing and maintaining diagnostic systems, performing upgrades, conducting site inspections, and delivering customer training.

What they're looking for

Bachelor's degree or equivalent experience; medical, electrical, mechanical, or medical technology background preferred
Proven track record in similar technical service position with management and customer references
Strong customer engagement and stakeholder management skills
Excellent product knowledge and understanding of diagnostic service delivery
Proficiency with analytical tools and software systems
Coaching and technical training abilities
Strong problem-solving and communication skills

What you'll be doing

Schedule and perform planned maintenance activities on diagnostic instruments
Conduct site inspections and installations for new customers and contract preparations
Execute IQOQ procedures during and after instrument installations
Perform and document hardware and software updates and technical service bulletins
Deliver operator training to customers following installations or system upgrades

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RoleLantern checkedNeeds clarity

Date posted23 days ago

Last source check1 day ago

Salary listedNeeds clarity

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