Technical Platform Owner- PRO
Johnson & Johnson · São Paulo, Brazil
IT & SoftwareFull-timeCompany career page
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Role summary
Johnson & Johnson MedTech seeks a Senior Manager to lead the global Customer Experience Management platform for Professional Relations & Operations. The role owns product vision, roadmap, delivery, operations, and adoption across the platform lifecycle, balancing enterprise standardization with market needs.
What they're looking for
- Senior management experience leading global product or platform organizations
- Proven ability to define product strategy, roadmap, and measurable business outcomes
- Cross-functional leadership across engineering, compliance, legal, finance, and operations
- Experience with enterprise software platforms and customer experience management systems
- Strong analytical and decision-making skills in complex, regulated environments
- Knowledge of compliance, privacy, and risk management in healthcare or regulated industries
What you'll be doing
- Define and communicate global PR&O product vision, strategy, roadmap, and measurable outcomes
- Prioritize professional-relations workflows, operations, data, integrations, reporting, and user experience
- Lead end-to-end product delivery from discovery through adoption and continuous improvement
- Partner with business, engineering, and compliance teams to translate strategy into executable plans
- Establish governance, decision rights, and escalation paths while managing cross-team dependencies
Privacy & handoff
This role links to Johnson & Johnson's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.