Supervisor, Inside Sales
AbbVie · Austin, TX
CommercialFull timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Inside Sales Supervisor position in Austin overseeing a team of virtual sales representatives supporting healthcare providers. The role combines team leadership, performance management, and program administration for a pharmaceutical company's customer engagement initiatives.
What they're looking for
- 3+ years sales experience; inside sales and sales leadership experience preferred
- Bachelor's degree or equivalent work-related experience
- Demonstrated ability to coach, train, and motivate staff members
- Critical thinking and creative problem-solving skills
- Strong relationship building and interpersonal abilities
- Proficiency with Microsoft Office suite and professional phone etiquette
- Knowledge of medical device, pharmaceutical, or related industries preferred
What you'll be doing
- Provide daily supervision, coaching, and development for Inside Sales Representatives team
- Implement performance standards, conduct evaluations, monitor metrics, and manage disciplinary actions
- Ensure team compliance with call center policies, schedules, and quality/productivity standards
- Monitor individual and team KPIs; generate reports on performance metrics to management
- Develop and maintain training materials, work instructions, and quality improvement programs
Privacy & handoff
This role links to AbbVie's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.