Sr. Manager, MedTech CxM Commercial Platforms - Marketing

Johnson & Johnson · São Paulo, Brazil

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Role summary

Senior Manager role overseeing MedTech customer experience management commercial platform strategy and delivery. Responsible for platform vision, prioritization, technical leadership, and business value realization across marketing capabilities while managing cross-functional teams and multi-million-dollar budgets.

What they're looking for

Platform or product strategy leadership experience in commercial or technology environments
Technical delivery accountability and cross-functional team management experience
Understanding of customer experience management (CxM) platforms and marketing technology
Enterprise architecture, compliance, and risk management knowledge
Vendor management and supplier partnership experience
Financial budgeting and resource planning capabilities

What you'll be doing

Own platform vision, strategy, and prioritization to drive business value and outcomes
Lead end-to-end platform lifecycle including technical direction, delivery, and production operations
Enable AI-driven and data-centric processes while ensuring scalability and standardization across operations
Manage cross-functional alignment between product, architecture, and portfolio teams on roadmaps and backlogs
Oversee Microsoft Dynamics CxM system change control, risk management, and compliance processes

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Date posted5 days ago

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