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Spécialiste, Assurance Qualité - Specialist, Quality Assurance

Moderna · Laval, Canada +1 more

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QualityFull-time$85k–$94kCompany career page

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What they're looking for

  • 3-5 years network engineering, operations, infrastructure support or related technical role
  • Fluent in French and English for cross-regional team and partner interactions
  • Strong fundamentals in TCP/IP, subnetting, VLANs, switching, routing, DNS, DHCP, NAT, VPNs, network security
  • Hands-on enterprise network environment support including routers, switches, firewalls, wireless, WAN, remote access
  • Troubleshooting experience with connectivity, latency, routing, firewall policies, application access issues
  • Knowledge of routing protocols and technologies: OSPF, BGP, static routing, IPsec VPN, SD-WAN, high-availability architectures
  • Experience with network monitoring, logging, observability tools such as SolarWinds, Splunk, ThousandEyes, LogicMonitor, PRTG

What you'll be doing

  • Perform daily operations, maintenance, monitoring, and troubleshooting of enterprise network infrastructure
  • Manage level 1 and 2 incidents, service requests, performance issues; escalate complex problems appropriately
  • Support routing, switching, firewall, wireless, VPN, WAN circuits, CASB, Zero Trust, cloud connectivity environments
  • Conduct initial triage, packet analysis, log review, root cause analysis for connectivity and application access problems
  • Participate in changes, upgrades, configuration updates, maintenance activities following change management processes

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