Site Specialist II
ICON · Kuala Lumpur, Malaysia
Clinical OperationsFull-timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Site Specialist II manages clinical trial site operations and documentation for multiple assigned sites. The role involves coordinating document collection, serving as an operational liaison, tracking site metrics, and supporting process improvements within a global clinical research organization.
What they're looking for
- Bachelor's degree in life sciences, healthcare, business, or equivalent clinical research experience
- Prior experience in site support, clinical administration, or similar CRO/pharma/healthcare roles
- Knowledge of clinical trial processes, GCP guidelines, and site documentation requirements
- Strong organizational and problem-solving abilities with multi-site management capability
- Excellent communication and interpersonal skills with service-focused mindset
- Ability to work independently and collaborate across functional teams
What you'll be doing
- Coordinate document collection, review, and maintenance across assigned sites ensuring compliance
- Serve as operational liaison addressing site staff questions on documentation and systems
- Track and update site status, metrics, and key milestones in clinical trial management tools
- Support planning and logistics for site meetings, investigator meetings, and monitoring visits
- Mentor Site Specialist I colleagues and identify workflow improvement opportunities
Privacy & handoff
This role links to ICON's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.