ServiceNow Architect
Abbott · Abbott Park, IL
IT & SoftwareFull-time$113k–$227kCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
Abbott seeks a ServiceNow Platform Architect to provide technical leadership and strategic direction for the ServiceNow ecosystem. The role involves aligning platform capabilities with business strategy, driving governance and best practices, and overseeing platform operations across the organization.
What they're looking for
- Associate's degree or 13+ years of relevant IT experience
- 8+ years in information technology with 4+ years in ITSM and ITIL frameworks
- Strong expertise in ServiceNow architecture, platform security, and governance
- Hands-on experience with ServiceNow ITSM modules and system administration
- Knowledge of ServiceNow data modeling, database schemas, and CSDM
- Experience integrating ServiceNow with third-party tools and middleware technologies
- Bachelor's degree in Computer Science or related field preferred; ServiceNow certifications preferred
What you'll be doing
- Create and maintain comprehensive view of current ServiceNow architecture
- Align platform capabilities with business strategy and ServiceNow roadmap
- Lead Platform Support Team in adopting technical best practices and procedures
- Conduct architectural analysis and guide implementation of platform enhancements
- Lead technology evaluations, proofs of concept, and oversee platform operations
Privacy & handoff
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