Senior Salesforce Architect
Worldwide Clinical Trials · Durham, NC
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Role summary
Worldwide Clinical Trials seeks a Senior Salesforce Architect to serve as enterprise design authority for the Salesforce and Certinia platforms, overseeing the commercial technology stack for Sales, Marketing, and Sales Operations. The role involves architecting scalable solutions, embedding AI capabilities, managing a multi-year roadmap, and leading a team of administrators and developers.
What they're looking for
- Deep expertise in Salesforce platform architecture and enterprise design patterns
- Strong working knowledge of Certinia PSA platform and shared data models
- Demonstrated experience leading AI-driven capabilities including Agentforce and Einstein
- Proficiency in Apex, Lightning Web Components, JavaScript, Flows, and Platform Events
- Expert understanding of sales and marketing processes including pipeline and forecasting
- Experience with enterprise integration patterns, security, and compliance frameworks
- Proven ability to translate business requirements into technical solutions at scale
What you'll be doing
- Define end-to-end technical architecture, development standards, and multi-year roadmap
- Partner with Certinia and IT teams on data models, integration patterns, and automation
- Lead design and adoption of AI capabilities including Agentforce and Einstein
- Oversee Salesforce service desk operations and manage product backlog prioritization
- Govern coding standards, design patterns, and build-versus-buy decisions for solutions
Privacy & handoff
This role links to Worldwide Clinical Trials's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.