Senior Pharmacovigilance Client Account Manager, Client Services
ProPharma Group · US
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Role summary
ProPharma Group seeks a Senior Pharmacovigilance Client Account Manager to manage client relationships and contracts within the pharmacovigilance and medical information services domain. The role involves proactive client engagement, contract oversight, internal coordination, and business development support across global operations.
What they're looking for
- Life sciences degree or equivalent qualification
- Minimum 2 years contract or client management experience in healthcare
- Previous mentoring and/or supervisory experience
- Excellent written and verbal communication skills
- Strong planning, prioritization, and organizational abilities
- Proficiency with company standard operating procedures and compliance policies
- Ability to manage multiple projects at global scale
What you'll be doing
- Manage designated clients and expectations to maintain relationships and drive business growth
- Develop and maintain client working practices documentation and supporting materials
- Conduct regular meetings with clients to address issues and identify service improvements
- Coordinate onboarding of new client contracts and provide best practice recommendations
- Lead client office visits and retrospectively review performance to identify improvement trends
Privacy & handoff
This role links to ProPharma Group's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.