Senior IT Service Technician

Labcorp · Dallas, TX

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Field & Technical ServiceFull timeCompany career page

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Role summary

Labcorp seeks a Senior IT Service Technician in Dallas, Texas to provide technical support for hardware, software, networking, and infrastructure systems across clinical operations. The role involves troubleshooting end-user devices, supporting Patient Service Centers, and maintaining technology assets, with up to 20% travel within the region.

What they're looking for

High school diploma plus 7+ years IT support experience, or Associate degree with 5+ years, or Bachelor's degree with 3+ years
5+ years desktop, workstation, or end-user technical support experience
3+ years supporting Windows-based computing environments
2+ years supporting servers, printers, and network-connected devices
1+ year configuring or supporting wireless networking equipment
Ability to diagnose and troubleshoot hardware, software, networking, and peripheral issues
Strong customer service and communication skills for technical and non-technical audiences

What you'll be doing

Implement, configure, deploy, and maintain IT systems and client computing devices
Install and support wireless networking equipment and client devices across locations
Troubleshoot and resolve hardware, software, networking, and peripheral device issues
Create, analyze, and transfer data using specialized software applications
Maintain and manage hardware, software, and technology asset inventory records

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Date posted1 day ago

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