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PSC Manager- Houston, TX

Natera · Houston, TX

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Role summary

Natera seeks a Phlebotomist to manage a patient service center in Houston while performing specimen collection and overseeing phlebotomy operations. The role involves blood draws, quality control, staff supervision, and vendor management.

What they're looking for

  • Minimum 5 years phlebotomy experience
  • 5+ years high-level customer service experience
  • Management or supervisory experience with phlebotomy teams
  • Current phlebotomy license (if required by state)
  • HIPAA/PHI privacy and compliance training completion
  • Ability to lift up to 50 pounds regularly

What you'll be doing

  • Perform venipunctures and finger sticks; verify patient identification and test requisitions
  • Manage patient service center operations and oversee phlebotomists to support volume growth
  • Track specimen integrity using aseptic technique and maintain daily collection documentation
  • Monitor quality results, KPIs, and report discrepancies to leadership on biweekly basis
  • Manage PSC vendor relationships, scheduling, and staff training needs

Privacy & handoff

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What RoleLantern checked

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RoleLantern checked active
RoleLantern checkedNeeds clarity
Date posted18 days ago
Last source check1 day ago
Salary listedNeeds clarity
Location clearClear
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