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Prior Authorization Associate I

Abbott · Madison, WI

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CommercialFull-timeCompany career page

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Role summary

Abbott seeks a Prior Authorization Associate I to manage the full prior authorization lifecycle, including eligibility verification, claim review, and denial resolution. The role requires cross-functional collaboration across sales, operations, and billing teams to ensure proper patient coverage and reimbursement.

What they're looking for

  • High school diploma or GED
  • 2+ years direct prior authorization submission and follow-up experience
  • 3+ years medical billing, claims, or insurance processing experience
  • Working knowledge of government, managed care, and commercial insurance requirements
  • Knowledge of medical terminology and health insurance terms
  • Proficiency with EHR systems and ability to work with Epic software
  • Strong problem-solving and organizational skills

What you'll be doing

  • Verify patient insurance eligibility and correct account information within Epic
  • Communicate with insurers and third-party payors to obtain and document authorizations
  • Research and resolve missing or erroneous account information across multiple portals
  • Analyze claim rejections and denials to determine appropriate resolution steps
  • Monitor work queues for claims requiring additional research and follow-up actions

Privacy & handoff

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What RoleLantern checked

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Date posted1 day ago
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