Principal Site Reliability Engineer

Tandem Diabetes Care · Remote

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IT & SoftwareRemoteFull-time$165k–$185kCompany career page

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Role summary

Tandem Diabetes Care seeks a Principal Site Reliability Engineer to lead production system reliability, availability, and performance across distributed infrastructure. This remote role combines incident management, infrastructure automation, and team leadership to transform reactive support into proactive, engineered SRE practices.

What they're looking for

Extensive production SRE experience with incident management and on-call operations
Expertise in infrastructure-as-code, Terraform, and CI/CD pipeline reliability
Demonstrated leadership and mentorship of distributed engineering teams
Strong observability background: SLI/SLO definition, monitoring, and alerting systems
Knowledge of cloud platforms, Kubernetes, and technology lifecycle management
Experience with regulatory compliance, audit readiness, and operational controls

What you'll be doing

Lead day-to-day production support, incident response, and blameless postmortem processes
Define and own SLI/SLO frameworks; reduce mean time to detection and resolution systematically
Architect infrastructure automation with Terraform and CI/CD pipeline guardrails
Establish on-call strategy, runbooks, and alert tuning to reduce fatigue across time zones
Mentor SRE and DevOps engineers; embed reliability practices into development workflows

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