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Personal Care Specialist - 12 month contract

Cencora · Quebec, Canada

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Role summary

Cencora seeks a Personal Care Specialist for a 12-month remote contract in Quebec to support pharmacy operations. The role involves processing prior authorizations, verifying insurance coverage, managing patient inquiries, and coordinating specialty pharmacy referrals.

What they're looking for

  • High School Diploma or GED equivalent
  • 3+ years pharmacy support, prior authorization, or healthcare administrative experience
  • HIPAA or applicable compliance training certification
  • Associate's degree in healthcare administration, life sciences, or pharmacy technology preferred
  • Proficiency with pharmacy systems and insurance documentation processes

What you'll be doing

  • Process prior authorization requests by collecting clinical documents and submitting to payers
  • Verify patient insurance coverage and document formulary information
  • Support financial assistance enrollment through copay applications and manufacturer programs
  • Maintain patient documentation and case notes while ensuring privacy compliance
  • Track pending authorizations and follow up with payers on status updates

Privacy & handoff

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