Patient Support Programs Manager
AbbVie · San Juan
Medical AffairsFull timeCompany career page
The apply link worked recently (not employer-confirmed).
Role summary
AbbVie seeks a Patient Support Programs Manager to oversee patient support initiatives and coordinate support functions across in-field teams. The role involves leading specialists and advocates, implementing performance metrics, ensuring compliance, and collaborating across brand and functional teams to design and measure patient-centric solutions.
What they're looking for
- Bachelor's degree in science, business, public health, or related field
- 3+ years pharmaceutical industry, access/reimbursement, or case management experience
- Proven team leadership experience with empathetic interpersonal skills
- Proficiency in Excel, Word, PowerPoint, Visio, and data analysis tools
- Fluent in English and Spanish with strong written and verbal communication
- Valid driver's license with clean motor vehicle record
- Willingness to travel island-wide and internationally
What you'll be doing
- Lead and mentor AbbVie Care Specialists and Patient Advocates with training and feedback
- Implement metrics and track key performance indicators to measure program effectiveness and identify improvement opportunities
- Ensure regulatory compliance and ethical standards in patient program management and monitoring
- Develop patient program messaging, positioning, and resources aligned with brand strategy
- Coordinate with internal teams and external partners to assess program status and support business decisions
Privacy & handoff
This role links to AbbVie's own application system. RoleLantern records your interest and checks the link, but the application happens on the employer's site and status updates may not come back to us. Clicking apply does not mark you as applied automatically.