Pathology Support Coordinator

Natera · Remote

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Role summary

Natera seeks a Pathology Support Coordinator to manage tissue case workflows, verify data accuracy, and facilitate communication between laboratory and customer care teams. The role involves case review, data entry, and escalation coordination in a remote setting.

What they're looking for

High school diploma or equivalent
2+ years medical industry experience
Proficient computer skills and data entry experience
Typing speed of at least 45 words per minute with accuracy
Strong oral and written communication skills
Critical thinking and sound judgment abilities

What you'll be doing

Review tissue cases for accuracy of requests and escalate to physician assistants as needed
Perform data entry and place necessary notes on cases with discrepancies or missing information
Contact pathology laboratories to confirm specimen details and accession information
Compose professional communications for case escalation and status updates to other departments
Monitor error rates and case metrics; attend interdepartmental meetings on workflow

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