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Medical Information and Adverse Event Intake Specialist with Czech, Slovak, English and additional language

IQVIA · Bratislava, Slovakia

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SafetyFull-timeCompany career page

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Role summary

IQVIA seeks a multilingual specialist to provide phone and email support for adverse event reporting and medical inquiries in a pharmaceutical safety call center. The role involves processing safety data, entering information into tracking systems, and supporting a global team ensuring product safety compliance.

What they're looking for

  • Life sciences degree
  • Native-level Czech and Slovak, fluent English, and minimum C1 proficiency in additional foreign language
  • Excellent written and verbal communication skills
  • Strong attention to detail and quality control orientation
  • Ability to manage multiple projects and competing priorities simultaneously
  • Willingness to learn new Lifecycle Safety service processes

What you'll be doing

  • Answer phone and email inquiries from healthcare professionals and consumers regarding adverse events and product quality
  • Receive, triage, and process safety data; perform data entry, medical coding, and quality control
  • Document incoming reports from investigative sites and other sources; coordinate translations as needed
  • Mentor less experienced team members and contribute to positive team environment
  • Identify operational issues and propose solutions to project management
Compensation€23,500.00 - €35,300.00 base annual salary

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RoleLantern checkedNeeds clarity
Date posted22 days ago
Last source check1 day ago
Salary listedNeeds clarity
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