Manager, Operational Excellence

Amgen · Tokyo, Japan

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Corporate & BusinessFull-timeCompany career page

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Role summary

This manager role leads operational excellence initiatives across the organization, focusing on standardizing processes, enhancing efficiency, and implementing digital and AI-driven improvements. Responsibilities include designing operations, managing cross-functional collaborations with commercial and marketing teams, overseeing P2P events and marketing support operations, and optimizing vendor relationships. The position requires pharmaceutical or healthcare industry experience, process improvement expertise, and strong cross-functional project management capabilities.

What they're looking for

Pharmaceutical or healthcare industry experience
Process analysis and improvement project execution experience
Logical thinking and problem-solving ability with structured approach
Multi-departmental project management experience
Vendor management experience
Basic business communication in English

What you'll be doing

Drive operational excellence through process standardization, simplification, and efficiency improvements across assigned domains
Lead cross-functional collaboration with Commercial, Marketing, Medical, Finance, Compliance, and Technology to execute business transformation initiatives
Manage P2P event operations, system administration, and event dashboard reporting for compliance and performance metrics
Oversee promotional materials and sales equipment supply operations for efficient and stable delivery
Design and implement process improvements leveraging digital tools, automation, and AI technologies

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RoleLantern checkedNeeds clarity

Date posted30 days ago

Last source check1 day ago

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