Intern - Service Analytics

GE HealthCare · Madrid, Spain

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Role summary

GE HealthCare seeks an intern to support service operations in Madrid by analyzing healthcare equipment data to identify trends, improve efficiency, and enhance customer satisfaction. The role involves developing KPIs and dashboards while collaborating with service teams to drive operational improvements.

What they're looking for

Currently enrolled in Bachelor's or Master's program in Engineering, Business Analytics, or related field
Strong analytical and problem-solving skills with attention to detail
Proficiency in data analysis tools: Excel, SQL, Python, or R
Fluency in English and Spanish (written and spoken)
Experience with data visualization tools such as Tableau or Power BI (preferred)
Ability to communicate complex insights to non-technical stakeholders

What you'll be doing

Collect, clean, and analyze service data from field reports, customer feedback, and equipment metrics
Develop and maintain dashboards and reports visualizing service-related KPIs
Identify patterns and opportunities for improvement in service delivery processes
Assist in creating predictive models to forecast equipment failures and service needs
Present analytical findings and recommendations to stakeholders

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Date posted4 days ago

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